Fratelli Pizza: Best Pizza

Best of Flagstaff December 2020

Written by Gail G. Collins

From the beginning, brothers Brent and Pete Schepper were all in and motivated to succeed in the pizza business. In 2002, they opened Fratelli Pizza in a 500-square-foot space that seated four and focused on the grab-n-go lunch crowd. Two slices from a 20-inch pie—which is still cut into six substantial pieces today—plus a drink cost $4.25. At first it was mainly service industry folk, like bartenders, servers and cooks, bound for work who swung by. The brothers also strolled the streets, offering free slices and catering to small businesses with limited staff restricted from stepping out for a bite.

In 2004, Fratelli Pizza expanded and moved to the former location of a Pizza Hut—the first in Arizona—and again three years later, to their current downtown location. Add the Fourth Street space, and three years ago, the Fort Valley Road spot, and their feat is multiplied.

It’s no wonder the local pizza shop has garnered the Best Pizza award each year since they began.

Brent Schepper spoke for the brothers. “It’s let us know we’re keeping standards fair and continuing to be a strong part of the Flagstaff community.” 

Of course that doesn’t mean he’s letting his guard down anytime soon, hoping to keep the title for many more years. Fratelli attributes its favor to high end ingredients like Wisconsin whole-milk mozzarella, house made sauce and dough topped with quality, cured meats.

Even during the pandemic, when supply issues caused prices on cheese and fine meats to spike, Schepper said, “We always strove to get the best and ours cost more—we pay that.” As far as handcrafted pizza, he qualified, “We’re still competitive.”

Despite the crashing waves of 2020, Fratelli righted its ship quickly, according to Schepper. With the take-out business at the forefront, a loyal customer base supported them in tandem with longtime fundraising efforts for schools and charities.

Respect is universal at Fratelli Pizza. The business moved to a minimum $15 per hour wage before the law required it.

“Employees had paid vacations 15 years ago and health insurance 12 or 13 years ago—always ahead of the game on state initiatives,” Schepper said.

That is reciprocated by pizza makers, staff and managers, who strive to create the best product with attention to preparation, cooking and customer service. Partnering with Door Dash offered the latest delivery option.

Pete brought the pizza experience to the mix, crafting recipes and building the menu, and with a little “dough” from their parents, Schepper said, “We were all in.”

They had good credit, but sometimes, no cash in the till to make change. The razor thin margins were a proving ground. Daily, the shop did not close until the phone stopped ringing.

Fratelli’s lunch special is $10 today, but as plate-filling as ever. The traditional pizzas sell best, like the Works with red sauce, mozzarella, pepperoni, Italian sausage, mushrooms, olives, onion and bell pepper, or the Margherita with red sauce, Parmesan and mozzarella cheeses, basil pesto, Roma tomatoes and garlic.

The specialty pizzas at Fratelli are truly unique. The best seller Route 66 pizza honors the Mother Road with BBQ sauce, mozzarella and cheddar cheeses, bacon, roasted Hatch green chilies and red peppers, grilled chicken and red onion. The Pesto Cashew pizza layers basil pesto with mozzarella, grilled chicken, roasted cashews, red onion, mushrooms and blue cheese crumbles.

“This one stands out—roasted cashews on the baking pizza release oil from the nuts and a pop of salt,” Schepper said. “We don’t see anything like it at the pizza shows.”

Guests can also grab a salad to get their veg on. Whether it is the Anti-Pasta medley of mixed spring greens, topped with genoa salami, ham, pepperoni, mozzarella, banana peppers, green olives, artichoke hearts and grape tomatoes or a simple garden salad of fresh greens, cucumbers, black olives, shredded carrots and tomatoes,  it is the ranch dressing that maintains a fervent following. Guests come with mason jars to see them through until their next fix.

“Pizza is simple—crust, sauce and cheese made right, and it’s all good,” Schepper said. “We’re grateful for the continued support and will continue to provide the best.” BESTofFLAG2020

https://azdailysun.com/fratelli-pizza-best-pizza/article_36dcbbe6-f6bf-5c13-b71c-d04b1dcd2fdf.html

Stop by Mama Burger for Flagstaff’s Best Burger

Best of Flagstaff December 2020

Written by Gail G. Collins

When we nurture things, they grow. So it has been for Mama Burger, even during these difficult days. After a decade, crafting vintage and trendy burgers has earned them the patronage of neighbors, schools and the medical community. With a win in 2019, they have doubled down as the Best Burger in Flagstaff.

“It’s a good feeling,” owner Bernadette Chavez said. “This time, it solidifies everything. It’s a boost of confidence for us and the business and validation for all the blood, sweat and tears.”

Co-owner and husband Pete Schepper agrees as their two daughters follow in their footsteps, supporting the family business. The couple chalks up their success to an amazing crew, who run the day-to-day show, developing customer relationships with guests, advising on community contributions to school events and more.

Mama Burger brought on a new general manager, Ryan Boser, who has delivered with creative problem-solving. The pandemic demanded it, and crises are when innovators shine. As staff numbers fell and rose again, Boser built a team, meshing former employees with a new crew.

“It’s been tough navigating the past seven months,” Schepper said, “but Ryan helped us think through problems as they arose and devise solutions.”

For example, when the delivery truck backed into their drive-through sign board and voice box, Mama Burger was caught short. Boser brainstormed an outdoor menu board, gathered materials from Home Depot and helped construct it.

“It’s easy to say something doesn’t work, but it’s rare when people come to you with solutions,” Chavez said.

Under COVID-19, Mama Burger changed their entire sales format, transitioning from a 90-percent dine-in model to 100-percent drive-through. 

“What had been an after-thought—our drive-through—was now our priority,” Schepper said. Mama Burger has continued that strategy to keep employees safe.

Running the drive-through presented a challenge to service as far as speed. With one grill and one cook, they worked to become more fast and efficient.

“We have no warmer, and food is cooked fresh to order, and that takes time,” Chavez said, “but those who wait are rewarded with a great product.”

The namesake burger is the most popular menu item by far. Made with house sauce, lettuce, tomato, grilled onions, American cheese and pickles, it accounts for three-quarters of orders.

“The Mama Burger is a traditional throwback to diner days,” Schepper said. “Fresh meat smashed on a flat-top griddle—there’s nothing better.”

According to Schepper, that sandwich epitomizes Mama Burger’s nostalgia, located in an old building, where time seems to have stood still.

The MOAB, or Mutha’ Of All Burgers, is the runner-up. Built on a foundation of two patties, French fries are packed on, adding tomato, lettuce, grilled onions, green chilies, bacon, cheddar cheese, house sauce, pickles and jalapeños. No need to put down that mammoth stack of meat to stuff fries in your mouth.

The burgers are a bargain as handcrafted goods, ranging from less than $5 to $7.50 for the MOAB. One can fashion a niche burger as well, adding patties or swapping cheeses and sauces, like ranch or A-1, extra toppings like red onions or jalapeños, plus primo toppers like green chilies, guacamole, mushrooms or pineapple. The world is your burger.

There is also a local, plant-based patty or gooey grilled cheese for those who might be giving beef a break. Extra deals include creating a combo with fries or tots and a drink or trading up for a milkshake.

As for adapting, Mama Burger was born of inspired ideas. Brothers Brent and Pete Schepper own Fratelli Pizza, another Best of Flagstaff winner. As the pizza place expanded and moved, they ended up with an empty lease spot. Pete pitched the idea of a burger joint, and his wife leapt at the notion. Mama Burger opened with a bang, outgrew the original location and moved to bigger digs and expanded the menu. 

Their drive-through lane often snakes into the neighborhood, but no one minds. They love Mama B, as she is known around town.

“I got her into this,” Schepper said, “and Bernadette has done a fantastic job of making it her own success.” BESTofFLAG2020

https://azdailysun.com/stop-by-mama-burger-for-flagstaffs-best-burger/article_1f85537d-b9ba-5d00-9908-fee6a101a652.html